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Our Services
Full Search
Would you like someone to manage the entire process for you? A professional who can quickly and efficiently provide the shortcut to transform your wishlist into a fully-analysed shortlist of the ‘best of the best’ options across the entire Canberra market, then skilfully negotiate and secure the property of your choosing? Our time-poor or long-distance clients love this comprehensive, end-to-end service. Find out more.
Evaluate & Negotiate
Do you need a helping hand with pricing and offers? Some expertise to help you choose between a few properties, or to strategise on how to secure your ideal property perhaps. If you’re after some advice once you’ve found a property, this could be the perfect solution for you. Find out more.
Auction Advisory
When you’re facing the prospect of an auction, you’ve got one chance to get it right. Enlisting an experienced professional to gain a competitive advantage makes complete sense. Auctions are carefully crafted to hijack your rational brain and elicit an emotional response. Even the most level-headed buyer can fall prey to the auction stage when all eyes are on you, pressuring you to make a decision in the heat of the moment. You don’t need nerves of steel - you need a calm, experienced buyer’s agent with objective detachment on your side. Delegate the bidding and focus instead on chilling the champagne. Find out more.
Investment/Hybrid
If you’re after a investment property or perhaps a home that needs to serve a dual purpose across both investment and personal residence, we hear you. Canberra has some unique quirks that investors need to be aware of. Undoing mistakes is costly, both financially and in opportunity cost terms. Making a sound investment is much easier to achieve with quality local insights in your corner before you commit. Find out more.
Next Steps
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Step 1: Contact Us
Get in touch via our contact page and let us know how we can help. The more detail you provide, the better our response can be.
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Step 2: Initial Discussions
We'll discuss your requirements and how we can assist, together with an explanation of our fee structure. You'll be able to ask any questions on your mind and gain an understanding of our processes and what you can expect once we begin. Feel the load lifted from your shoulders.
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Step 3: Strategy Plan
We’ll meet to establish your brief and confirm that we've understood your personal requirements. Before we jump in with all guns blazing, we ensure at the outset that you have confidence in our understanding and that we've heard you correctly.
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Step 4: Source & Shortlist (Full Search only)
We’re actively scouring for potential options across upcoming listings and off-market opportunities. We share our property buying systems via our client portal together with detailed 360-degree inspection footage to enable confident decisions on the property and its community. Our shortlisting method gives our Full Search clients access to the very best options from across the entire market, fully assessed and ready to review.
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Step 5: Due Diligence
Here we research, analyse and assess the relevant data to provide you with an informed and detailed property report. If you’ve ever received an auto-generated report on a property’s ‘value’ from a broker or agent, bin it. Instead, we look across multiple facets of the building, land, market and campaign. We’ll ensure you’re aware of any risks and discuss mitigation options with you. We keep you informed every at step and answer any questions.
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Step 6: Strategy & Execution
We'll assess the current micro-market conditions relevant to the property to formulate a considered and strategic approach for your purchase. We’ll assess the price to pay, noting different scenarios that may arise. The rubber then meets the road when we bid and/or negotiate on your behalf on purchase price, terms, and lesser-known special conditions to secure an exceptional purchase for you.
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Step 7: Management
Beyond the purchase, we're on hand to ensure your purchase runs smoothly and pre-empt any future potholes along the way. We'll let you know what needs to happen and when, and we'll oversee the entire process together with your lender, legal team and can shortlist tradespeople or property managers for you as required. If you need recommendations for local services, we'll introduce you to trusted providers you can rely on.
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Step 8: Settlement and beyond
All of the pre-settlement inspections are done for you, our detailed checklist in hand. Should any issues arise, we’ll provide options for resolution and handle the issue for you. You'll be notified when your new property is ready for settlement and once that occurs, we’ll meet you to deliver your new keys. It's time to celebrate your success!
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ADF relocations are our specialty
Whether you’ve just received your posting order or it’s simply time to move into your own place and access your DHOAS benefits, we can make your purchase here in Canberra an easy and painless one.
If you’re posted to Canberra and don’t have the time or inclination to layer in house-hunting to your already busy schedule, our end-to-end service allows you to delegate the task to a local professional. We love helping ADF members to secure the best home and area to suit all members of your household to enjoy.
Our service begins with a detailed discussion to establish our left and right of arc, which forms the basis of our property brief with you. Whether it’s been a while since your ADFA years or you’re somewhat familiar with the Canberra ‘burbs, we’ll use our long-standing networks across town and neighbourhood insights to scour the Canberra market, sourcing quality properties that best meet your budget and criteria. You’ll receive comprehensive 360-degree inspection footage together with full property analysis and detailed assessment of each option. As your eyes and ears on the ground, it’s our task to point out all the pros AND cons of each property to ensure you have full transparency and true-to-life, unedited visuals before making your decision.
We can help you understand your eligibility for HPAS, HPSEA and DHOAS and we’ll handle the game-playing of dealing with sales agents to translate what they’re really saying to provide you with a painless and straightforward transaction.
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Frequently Asked Questions
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Our services cover property purchases, not rentals.
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No. Having done the research, we’re best placed to carry out the negotiations to secure the property at the best price and with the most advantageous terms. We know the local agents and have extensive experience in negotiations.
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Yes. However, compared with the strategy of how, when and by how much to bid - all of which is informed by the necessary research done before the auction, it’s perhaps a decision to give further thought. The biggest advantage our clients have is the fact that we’re representing them having done all of the preparation to fully inform them of a realistic purchase price, a sensible upper limit, and to employ an appropriate strategy to purchase the home. Turning up and reading the room is a relatively small part of our auction process as much of the heaving lifting is done before auction day. While it may be seem fine to simply have us 'show up' for you, it's unwise to go into the auction without considerable preparation. Whether you're spending $300,000 or $3m, getting it wrong can equate to spending thousands of your hard-earned money unnecessarily. At auction, there’s no second chances. Having said that, if you are absolutely sure you’re happy with your own research we can offer a bid-only service.
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Our fees are fixed in nature; we operate on a fee-for-service model. We don't charge a commission and only receive income from clients.
Each service is designed to provide the resources required to secure your ideal property in the most cost-effective way. Not everyone will need the full search level of assistance, and that’s completely okay. The aim is to help you as much as you need in order to purchase your ideal property. In some instances, our fee is broken into two parts; an upfront engagement component, with the final payment due only once you have purchased a home.
Please contact us for more information, and we can advise you of the fees relevant to your needs.
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Each client is different, so the short answer is “it depends”!
Feel free to reach out and you’ll receive a detailed outline of the scope under each service. As for a typical day, there's ongoing phone calls and emails with clients, agents, solicitors, mortgage brokers, valuers, plus attending on- and off-market properties to undertake inspections, writing up reports, analysing and interpreting data and market trends, preparing offers, negotiating back and forth, driving around town - it's more than a full time job in itself, which is why there’s a team here to help you.
A buyer’s agent allows you to delegate the entire task together with the associated stress, leaving you free to get back to your busy schedule.
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Great! To get started, contact us and share what you need. We can be underway in a matter of hours, pending availability. As for the purchase - it depends on what you require. The fastest search took a mere two days, and they moved into the property the following week, rent-free, prior to settlement. Please note we cannot accept clients with overlapping briefs due to the conflict of interest this would entail.
